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In the unlikelyevent that you are not satisfied with your purchase, we are happy to offer allour customers refunds (excluding original postage paid) or exchanges for itemsreturned within 10 days of receipt.
Please note thatall products must be returned unused, in its original packaging. We suggest youuse a traceable method of shipping as we cannot be held responsible for anylost items.
Returns andrefunds are usually processed within 24 to 48 hrs of receipt of goods.
IMPORTANT: Ifyou are returning an item , please marke the package as `RETURNED GOODS`or Gift. and declare about 15-20 usd value for the parcel.
There are manypayment methods available on DHgate.com such as credit cards, real-time banktransfers, offline payments (bank transfers and Western Union). You choose amethod which is the most convenient for you. To protect your interests, yourpayment will be temporarily held by DHgate, and will not be released until youreceive your order and are satisfied with it.
Orders will beprocessed within processing time after payment verification.
We take greatcare in packaging every item to ensure safe shipment to you. We check everyitem before we pack it.Therefore, pls check the package before you sign forit,if it is broken or damaged,you make a record with the carrier .At the sametime ,you take a photo and send we will solve the problem for you at the firsttime.
If you have notreceived your shipment within 30 days from payment, please contact us. We willtrack the shipment and get back to you as soon as possible with a reply. Ourgoal is customer satisfaction!
We maintain high standards of excellence and strive for 100%customer satisfaction! Feedback is very important . We request that you contactus immediately BEFORE you give us neutral or negative feedback, so that wesatisfactorily address your concerns.It is impossible to address issues if wedo not know about them!
It is thebuyer`s responsibility for any custom duty fees that may be charged upondelivery. How the import duty will be charged depends on each country`s custompolicies.
If the items aredetained by Customs after the shipment has been left the seller`s country, thebuyer is responsible for clearance of the detained items.
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